Learning Products

Privacy Policy

At Uolo EdTech Private Limited, we know you care about how your personal information is used and shared, and we take your privacy seriously. Please read on to learn more about our Privacy Policy. By visiting Uolo’s website at www.theuolo.com or any of our other websites, applications, domain names or other linked pages, or using any of our services (collectively, the “Services”), you acknowledge that you accept the practices and policies outlined in this Privacy Policy. By using the Services, you are consenting to have your personal data transferred to and processed by Uolo EdTech.

You are responsible for any Content you provide in connection with the Services. We cannot control the actions of users with whom you or any Services subscribers may choose to share information. Therefore, we cannot and do not guarantee that Content you or any user posts on the Services will not be viewed by unauthorized persons. Although we may allow our users to set privacy options that limit access to certain parts of the Services, please be aware that no security measures are perfect or impenetrable and that we are not responsible for circumvention of any security measures contained on the Services. You understand and acknowledge that, even after removal, copies of Content may remain viewable in cached pages and archives or if other users have copied or stored your Content.

You may request removal of your Personal Information by contacting us at support@theuolo.com. We will remove the information that you request from our database, but this information may remain in our server logs as part of our standard backup procedures.

Any improper collection or misuse of Content or other information accessible on the Services is a violation of Uolo’s Terms and Services; and should be reported

What does Privacy policy cover?

This Privacy Policy explains how Uolo collects and uses information from you and other users who access or use the Services, including our treatment of personally identifiable information (“Personal Information”). References to “Personal Information” in this Privacy Policy shall apply to personal information of individual users of the Services. Also, this Privacy Policy covers Uolo’s treatment of any Personal Information that our partners share with us, or that you provide to Uolo through a third party website or service using a Uolo application. This policy does not apply to websites or services or practices of companies that we do not own or control.

What information does Uolo Display or Collect?

When you use the Services, you may set up your personal profile, send messages, perform searches and queries, and transmit information through various channels as permitted by the functionality of the Services. Uolo will not share personal contact information between Organizers and Subscribers without user permission. The information we gather from users enables us to verify user identity and allows our users to set up a user account and profile through the Services, and helps us personalize and improve our services. We retain such information to provide the Services to you and our other users and to provide a useful user experience. When you update information, we usually keep a backup copy of the prior version for a reasonable period of time to enable reversion to the prior version of that information.

Information you provide to us

We receive and store any information you knowingly enter on the Services, whether via computer, mobile phone, other wireless device, or that you provide to us in any other way. This information may include Personal Information such as your name, phone number(s), email address(es), photograph(s), and, in certain circumstances, your school, club, or organization affiliation (which may be used to validate your account) or to provide you with notifications via the Services from a teacher, school and/or district, club or team (“Notifications”), or any other information necessary for us to provide our services. For underage users, we collect a name (first name and last initial), date of birth, email address and/or telephone number, and that underage user’s parent’s email address, to provide notice to parents regarding the service. You may choose not to provide us with certain information, but then you may not be able to take advantage of many of our features. We use the Personal Information we receive about you to enable us to provide you with the Services and also for purposes such as:

  • Authenticating your identity
  • Responding to your requests for certain information
  • Customizing the features that we make available to you
  • Improving internal operations (including troubleshooting, testing, and analyzing usage)
  • Communicating with you about new features and, most importantly, protecting our users and making sure our Services are safe and secure.
  • You may modify or remove your Personal Information identified below at any time by logging into your account and accessing features to edit your classes, groups, and/or account information.

Mobile application

When users use our mobile application, we automatically collect IP address, device ID, device type, what OS users are running. If you create an account through an SMS invitation, we may ask you for your mobile phone number (even if you already have signed up for the Services through a different mechanism such as your browser).

Email and text message communication

If you provide us your email address or phone number, Uolo may send you administrative messages (such as updates, Notifications, newsletters, and other news) relating to the Services or to respond to communications from you. By maintaining a Uolo account and/or not opting out of the receipt of information from Uolo, you acknowledge and agree that you may receive e-mail or text messages on your phone or mobile communications device from Uolo and/or its Agents (as defined below). The receipt of such messages may cause you to incur usage charges or other fees or costs in accordance with your wireless or data service plan. Any and all such charges, fees, or costs are your sole responsibility. You should consult with your wireless carrier to determine what rates, charges, fees, or costs may apply. We may receive a confirmation when you open an email from us if your computer supports this type of program. If you no longer wish to receive administrative email messages from Uolo you may opt-out by following the unsubscribe link located at the bottom of each message or by emailing us at support@theuolo.com. Please note that if you do not want to receive legal notices from us, such as this Privacy Policy, those legal notices will still govern your use of the Services, and you are responsible for reviewing such legal notices for changes.

Push notifications

We send notices to Subscribers when the Organizer has posted something new within the group to which they belong. If you no longer wish to receive such communications, you may turn them off at the device level. If you are a parent of an underage user, you always have the choice to no longer allow your child to receive such communications by contacting us at support@theuolo.com. Any user may email us at support@theuolo.com if such user no longer wishes to receive communications from the Services.

What about cookies, pixels and local storage

Cookies are small files that websites place on your computer as you browse the web. Like many websites, Uolo uses cookies to discover how people are using our Services and to make them work better.

A pixel is a small amount of code on a web page or in an email notification. As many services do, we (or our Agents) may use pixels to learn whether you’ve interacted with certain of web or email content on our Services. This helps us measure and improve our Services and personalize your experience on Uolo.

Local storage is an industry-standard technology that allows a website or application to store information locally on your computer or mobile device. We use local storage to customize what we show you based on your past interactions with Uolo.

Uolo uses these technologies to deliver, measure, and improve our Services in various ways. These uses generally fall into one of the following categories:

Authentication and security:

  • To log you into Uolo.
  • To protect your security.
  • To help us detect and fight spam, abuse, and other activities that violate the Uolo Rules.

For example, these technologies help authenticate your access to Uolo and prevent unauthorized parties from accessing your account. They also let us show you appropriate content through our Services.

Analytics and research:

  • To help us improve and understand how people use our Services.

For example, cookies help us test different versions of our services to see which particular features or content users prefer. We might also optimize and improve your experience on Uolo by using cookies to see how you interact with our services, such as when and how often you use them and what links you click on. We may use Google Analytics to assist us with this. Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allowing you to decide on acceptance of each new cookie in a variety of ways. We strongly recommend that you leave the cookies activated, however, because you will not be able to log in or use many of the Services’ features without cookies enabled. Note that the use of cookies by third parties is not covered by our privacy policy. We do not have access or control over these cookies.

Mobile analytics

Uolo has no special relationship with or fiduciary duty to you. You acknowledge that Uolo has no control over, and no duty to take any action regarding: which users gains access to the Services; what Content you accesses via the Services; what effects the Content may have on you; how you may interpret or use the Content; or what actions you may take as a result of having been exposed to the Content. You release Uolo from all liability for you having acquired or not acquired Content through the Services. The Services may contain, or direct you to websites or services containing, information that some people may find offensive or inappropriate. Uolo makes no representations concerning any content contained in or accessed through the Services, and Uolo will not be responsible or liable for the accuracy, copyright compliance, legality or decency of material contained in or accessed through the Services. Uolo makes no representations or warranties regarding suggestions or recommendations of services or products (including Content provided by publishers) offered or purchased through the Services. Products and services purchased or offered (whether or not following such recommendations and suggestions) the Services are provided “AS IS” without any warranty of any kind from Uolo or others unless, with respect to others (only), otherwise made expressly and unambiguously in writing by a designated third party for a specific product. THE SERVICES, CONTENT, AND ANY SOFTWARE ARE PROVIDED ON AN “AS IS” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT USE OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Will Uolo share any of the information that it receives

Uolo relies on its users to provide accurate Personal Information in order to provide our Services. We try our best to protect that information and make sure that we are responsible in handling, disclosing, and retaining your data. We neither rent nor sell your Personal Information to anyone (but remember that if other Uolo users or third parties have access to your Personal Information, they may use and share your information in ways that Uolo cannot, and does not, control). However, we share your Personal Information in personally identifiable form as described below.

Agents and Service Providers

Advertising is not permitted on the Services. However, we employ other companies and people to perform tasks on our behalf and may need to share your information with them (and for them to use that information) in order to provide aspects of our Services to you. Some examples of services for which we may use agents include sending email or SMS, analyzing data, and providing user services. These agents may use Personal Information we share with them, for example, to assist us, to provide their services to you and/or us, and to measure and improve the performance of their services. You hereby consent to our sharing of information about you (which may include Personal Information) for such purposes.

Business Transfers: If Uolo or substantially all of its assets were acquired, user information would be one of the assets transferred to or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Uolo may continue to use your Personal Information as set forth in this policy. You will be notified via email and/or a prominent notice on the Services of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information. In the unlikely event that Uolo goes out of business, we will protect your information and delete your information.

Protection of Uolo and Others: We may release Personal Information when we believe in good faith that release is necessary to:

  • Comply with the law, such as complying with a subpoena or other legal process
  • Enforce or apply our Terms of Service and other agreements; or
  • Protect the rights, property, or safety of Uolo, our employees, our users, or others. This includes, without limitation, exchanging information with other companies and organizations for fraud protection or responding to government request

With Your Consent: Except as set forth herein or where Uolo determines necessary in order to comply with law or legal process, you will be notified when your Personal Information may be shared with third parties, and you will be given the option to prevent the sharing of this information unless required by law or legal processes.

Is information about me secure?

If you have created a Uolo account, your account Personal Information is protected by a password for your privacy and security. You may help protect against unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your account.

Uolo endeavors to protect user information to ensure that user account information is kept private, however, we cannot guarantee the security of user account information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time. For additional information about the security measures we use in connection with the Services, please contact us at Support@theuolo.com.

When you enter information within the login portion of our site, we encrypt the transmission of that information using secure socket layer technology (SSL). The Services contain links to other sites or services. Uolo is not responsible for the privacy policies and/or practices on other sites. When linking to another site a user should read the privacy policy stated on that site. This Privacy Policy only governs information collected on the Services.

Social media and widgets

Our Services may include social media features, such as the Facebook “Like” button, and widgets, such as the “Share this” button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Services. Your interactions with these features are governed by the privacy policy of the company providing it.

Changes to privacy policy

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (using the e-mail address specified in your account) or by posting a notice on the Services prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Information collected while engaging with our products or website maybe used to contact you via phone, email, sms or whatsapp for communicating with you regarding updates, offers, promotions or other relevant information.

Withdrawal of consent by you

ou may choose to withdraw your consent provided hereunder at any point in time. Such withdrawal of consent must be sent in writing to support@uolo.com. In case you later withdraw your consent, we request you not to access the Platform and/or use the Services and also reserve the right to not provide you any Services through the Platform.

Contact us

If there are any questions or grievances regarding this Policy or the safety of your information, you may contact us at the address given below.

Grievance Officer

Name: KP Singh

Email: grievanceofficer@uolo.com